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Return
Policy
The following guarantee applies to every product sold by ShreeShyamImpex.com!
Please return goods to:
Shree Shyam Impex
128,Agrawal Complex,
Ist Floor, Ramganj Chopar,
Jaipur,Rajasthan ( INDIA )
CEO: Mr. R.B. Vijay
Mob. : +91-9414606584
Export Executive: Mr. Dheeraj Vijay
Mob. : + 91-9414717734
Email: info@ShreeShyamImpex.com
We want you to be completely satisfied with our products that you purchased
from us!
Customer satisfaction is our top priority. We believe every transaction
must result in a pleasant, convenient and successful shopping experience.
But if you are not satisfied with our products you may return or exchange
your order to us in its ORIGINAL condition within 15 days of purchase
and we will refund your payment. Please include the invoice, and the reason
for the return. There are certain limitations, however. The limitations
are as follows:
*All refunds will be subjected to a 10% Restocking Fees.
Return/Exchange Policy:
We give our customers seven days inspection period, so you must notify
us within seven days of receiving the package about the return either
by email on info@ShreeShyamImpex.com or call us on +91-141- 260 1920,
you can inform us by fax on +91-141-2601920
We will not refund any shipment if you notify us after seven days of receiving
the shipment. These seven days will be calculated as we receive the confirmation
from related shipping company about delivery. No returns will be valid
if you notify us after seven days of receiving the goods.
The returned items must be in the original condition, undamaged, unworn
condition and in factory condition. We will not accept any item with any
alteration.
New and unused means that there is no damage or marks on the item. We
do not sell used items and will not accept any item with any indication
that it was used. In such cases, the item will be returned to the purchaser.
If the product you are returning included a special offer, the additional
item(s) must also be returned.
We find it necessary to charge a 10% re-stocking fee. All shipping costs,
VAT, duties and return costs are sole responsibility of customer and that
will not be refunded at all.
Shipping and insurance charges are not refundable.
Returns must be sent prepaid and insured for the full price by a traceable
and reputed carrier.
Please note that special orders have no return policy.
If you request our assistance in selecting a style or color, please understand
that we can only make suggestions and cannot guarantee that these suggestions
will work for you. We cannot waive the re-stocking fee on returns, so
please make sure that what you order is what you want.
ShreeShyamImpex.com! Is not responsible for any item that is not returned in
the manner set forth above.
Please note: The above limitations do not apply if the shipment is wrong
or defective. Kindly let us know clearly if you want a refund, exchange
or Credit applied to your next order. You must include a copy of the original
invoice, a note of explanation, and your phone number (or email address)
with your return.
Refunds may take between 2-4 weeks to process so please bear with us.
Please direct all REFUND related queries and correspondence to - info@ShreeShyamImpex.com
If you have any additional questions please email at info@ShreeShyamImpex.com
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